Bilal is an extroverted, customer-focused leader with over 10 years of project management, continuous improvement and organizational change experience, preceded by several years of IT engagements. Bilal brings a unique mix of consulting, coaching and leadership experience to organizations, with exposure to both public and private sectors. As a transformation expert and coach, he has successfully led major change initiatives in telecommunication, insurance and finance industries. As a practitioner, he has a proven success record in managing global projects with budgets of over $10M, in addition to delivering millions of dollars in operational savings. Bilal has also helped several organizations establish project management and continuous improvement practices.
Bilal graduated with a Master of Business Administration (MBA) from the Schulich School of Business, York University, and a Bachelor of Engineering and Management (B. Eng&Mgmt) from McMaster University. He also holds several professional certifications including PMI-ACP, CSM, PMP and LSSBB.