The primary purpose of the Business Analyst (ITSM/ITIL/Lean IT) Analyst role is to elicit and manage all requirements for an enterprise IT Service Management (ITSM) system for The Co-operators Group of companies. Includes performing testing and Quality Assurance (QA) actitvities to ensure ITSM system meets the needs of stakeholders. Additional duties include documenting current and future IT Service Management processes and procedures performed in the various in-scope business and IT units of The Co-operators’ Group of insurance companies. The successful candidate will also support the IT Service Management Program and Practices team with process, quality and efficiency improvement initiatives throughout the organization.
Burlington, ON Canada
75K or competitive compensation
Full Time Employment
Posting Link: http://www.bullhornreach.com/job/1411201_business-analyst-itsmitillean-it-burlington-on-canada?utm_campaign=v1&shortlink=3056377&utm_content=1&utm_source=linkedin.com&referer=www.linkedin.com&utm_medium=referral