Sheridan Business Analysis Certificate Frequently Asked Questions

Program Structure and Timing

Q: How long is the program?

A: The program consists of five 42-hour courses and two 21-hour electives.  Courses are offered three times a year:

  • Winter Term: beginning in January.
  • Summer Term: beginning in April/May.
  • Fall term: beginning in September

Q: How quickly can I complete the program?

A: You should expect to spend at least one year to complete the program (3 terms).

Q: How slowly can I progress through the program?

A: You can take terms off and move at your own pace.  Courses that you completed over 5 years ago can be reviewed to see if they still apply towards the program.  It is recommended to complete the program in less than 5 years.

Q: What are the prerequisites for the courses?

A: You can complete the courses in any order, provided that you follow the pre-requisites.

Course              Pre-requisites
MGMT70012 Business Analysis Introduction None
MGMT79001 Fundamentals of Project Management None
MGMT70014 Business Facilitation and Communication MGMT70012
MGMT70015 Business Process Modeling and Improvement MGMT70012
MGMT70016 Business Requirements (recommended as your last course) MGMT70012, MGMT79001 – required
MGMT70014, MGMT70015 – recommended
MGMT70043 Software Testing None
MGMT70044 Business Case Development None
MGMT70045 Introduction to Analytics and Big Data None
MGMT70046 Agile Methodologies None

 

Q: Is there a recommended order to complete the courses?

A:  There is not a hard sequence of courses that you should take.  Having said that, it does help to think of the program as three pairs of courses.  Try to complete both courses in a pair before moving on to the next one.

First Pair (Getting the Basics)

MGMT70012 Business Analysis Introduction

MGMT79001 Fundamentals of Project Management

Second Pair (Developing Skills)

MGMT70014 Business Facilitation and Communication

MGMT70015 Business Process Modeling and Improvement

Final Group (Running the Show)

MGMT70016 Business Requirements (recommended as your last course)

Two of the elective courses.

MGMT70043 Software Testing

MGMT70044 Business Case Development

MGMT70045 Intro to Analytics and Big Data

MGMT70046 Agile Methodologies

To learn more about the courses, check out the Program Overview.

Program Delivery

Q: I am working fulltime.  Can I enroll in this program?

A: YES!  This program is design for working professionals.

Q: Where are the courses delivered?

A: The courses are delivered at all three of our campuses and also online:

Davis Campus

7899 McLaughlin Road

Brampton, ON

L6Y 5H9

Hazel McCallion (Mississauga) Campus

4180 Duke of York Blvd

Mississauga, ON

L5B 0G5

Trafalgar Road Campus

1430 Trafalgar Road

Oakville, ON

L6H 2L1

Q: When are the courses taught?

A: Courses are taught in the evenings and on weekends.  The class will run at a set time, on a set day for the length of the term (e.g. Wednesdays from 7:00pm to 10:00pm).

For most full-length courses, this will be 14 3-hour sessions (total 42 hours).  This includes the exam time.  In some cases, the course could run for 12 3.5-hour sessions.  For more details about online courses, see below.

For most half-length courses, this will be 7 3-hour sessions (total 21 hours).  This includes the exam time.  In some cases, the course could run for 6 3.5-hour sessions.

Admissions

Q: What are the admissions requirements?

A: This is a continuing education program.  If you have completed high school, you can register.  There is no application process.  There is no work experience requirement.  Simply register for your first course!

Q: Is there a minimum class size?

A: Yes, the minimum is 9 students.  A couple of days before the start date, if there are less than nine students, the section will be canceled.  Unfortunately, sometimes students wait to see if a section will run before registering.  Please register!  This is the only way that we can know that you are interested.  If a course is canceled, you receive a full refund.

Q: How do I complete the certificate?

A: You complete the certificate by completing all six courses.  To claim your certificate, contact the office of the registrar to request their credential. The preferred method of communication is via e-mail at cerecords@sheridancollege.ca . The students should include their name, student number, program and the credential that they are seeking.

Q: How do I get started?

A: Just register for your first course!  We recommend MGMT70012 Business Analysis Introduction as the first course.

On Campus

Q: What room do I report to?

A: After you register, you will get your room number via postal mail.  If you register late, there are boards with the room numbers posted at the entrance of the campuses.  The first week of the term, there are lots of Sheridan staff on campus to help you find your room.

Online Learning

Q: How do the online courses work?

A: Online courses are offered three terms every year, just like the in class.  The classes are “paced asynchronous” .  Paced means that the course is divided into weeks.  Each week, you may have something that is due, like an online discussion or an assignment.  You can work ahead, but if you get behind you will be late with your assignments.  Asynchronous means that there is no scheduled day and time of the week that you need to be online.  If you want to study at 5:00am or 7:00pm, that is up to you.

However, be aware that almost all classes include some group work.  By registering for the course, you commit to communicating with your group members on a timely basis.  You can’t wait until the last minute to make your group contribution.  Some of this work has to be scheduled with your group members, for example you might all take part in an online facilitation simulation.

Q: What about exams?

A: You may encounter two types of exams in the online courses.  Some of the exams are online.  Within a certain schedule of a days (usually a week), you login and complete the online exam.  There is usually a time limit and you cannot “pause” the exam.  Some exams are also in-person.  For an in-person exam, you make arrangements with your nearest Sheridan campus, or the campus of another college to use their testing center.

Q: Should I study online or in-class?

A: This really depends on you.  Both our online and inclass courses include the same topics and learning outcomes.  There can be some differences in the assignments and evaluations.  Many of our great instructors teach both online and inclass.  Here are the major reasons why students choose one format over the other:

In-class

  • Some students prefer the in-person interaction with the instructor and other students.
  • Some students find that the scheduled time of the class helps them with their discipline to put the effort into their studies.

Online

  • This option is much more flexible for busy working adults.
  • You save time by not having to drive and park anywhere.

Q: Can I switch between in-class and online?

A: Yes.  You can complete some courses online and some inclass.  However, you cannot usually switch between the two in the middle of the course.  Online and inclass courses often start on different dates and have different assessments (marks).

Costs

Q: How much does the program cost?

A: The total cost of the program is the enrollment in the five full courses and two elective half courses, plus textbooks and parking.  There are no “program fees” or other additional costs.  You can see the course costs HERE.

Q: What happens if I register for a course and then cannot attend?  Can I get a refund?

A: Yes.  Each term, there is a deadline to drop the course and still get a refund.  That date is sometime after the course begins.  To drop a course and request a refund, e-mail cedrop@sheridancollege.ca .

Q: When do I have to pay for my courses?

A: Fees are due upon registering.  Students can register for inclass courses up to the third week of the term.  Students for online course can register up to one week after the course starts.  However, classes do have a maximum occupancy.  Choosing to register late can result in no seats being available.

Q: What textbooks are required?

A: Here are the textbooks for each course:

MGMT70012 Business Analysis Introduction

International Institute of Business Analysis (IIBA) Business Analysis Body of Knowledge (BABOK), Access PDF copy of the BABOK is included with your course fees.

The Business Analyst’s Handbook, Howard Podeswa

MGMT79001 Fundamentals of Project Management

An Introduction to Project Management 5th Edition, by Kathy Schwalbe; Published by Thompson Nelson Learning Canada. ISBN: 978-1448607532

A Guide to Project Management Body of Knowledge (PMBOK Guide) 5th Edition; Published by Project Management Institute. ISBN: 9781935589679

MGMT70014 Business Facilitation and Communication

Textbooks: 1) Facilitation with Ease, by Ingrid Bens, ISBN 978-0-7879-7729-0 2)

Getting To Yes, by Roger Fisher and William Ury ISBN 978-0-14-015735-2

MGMT70015 Business Process Modeling and Improvement

Required

Business Process Mapping, Second Edition, By J. Mike Kacka, Paulette J. Keller, ISBN 978-0-470-44458-0

UML for the IT Business Analyst, Second Edition, By Howard Podeswa, ISBN 978-1-59863-868-4

Reference Only Business Process Improvement Workbook, H. James Harrington, Erik K. C. Essling, Harm Nimwegen,

MGMT70016 Managing Requirements and Engagements

International Institute of Business Analysis (IIBA) Business Analysis Body of Knowledge (BABOK)

MGMT70043 Software Testing

Thompson, Geoff; Williams, Peter; Hambling, Brian; Samaroo, Angelina; Morgan, Peter (2015). Software Testing: An ISTQB-BCS Certified Tester Foundation Guide, 3rd edition. British Informatics Society Limited.

MGMT70044 Business Case Development

Developing a Business Case (Pocket Mentor), Harvard Business School Press.

Q: Is financial aid available?

A: Because this is a continuing education program, there is no financial aid available from OSAP or Sheridan.  You can pursue private loans through you financial institution.

Q: Are there campus jobs available for students in this program?

A: Because this is a continuing education program, there are no campus jobs available to students of the program.

Academics

Q: How are courses assessed (how am I graded)?

A: Each course is assessed differently, based on the learning outcomes on the course outline.  Common assessment items that you can expect to encounter are: discussion forums, individual assignments, group assignments, quizzes, tests, presentations, mid-term exams, final exams, and others.

Q: Is there a comprehensive exam or final project to complete the certificate?

A: No.  Once you complete all six courses, you have earned the certificate.

Q: I have previously studied business analysis or project management, can I get advanced standing?

A: Yes.  Please contact the Program Coordinator Maria Amuchastegui at maria.amuchastegui@sheridancollege.ca to discuss advanced standing.  After the discussion, please complete this form and follow the instructions.

Q: Are the courses for credit?

A: Yes.  All six courses are full-credit.

Industry Certifications

Q: What is the difference between the Sheridan certificate and an industry certification, like IIBA or PMI?

A: An industry certification involves education, work experience, an application process and a certification exam.  The certification is granted by the industry body, such as IIBA or PMI (see below).  The Sheridan certificate is based on education only and is granted by Sheridan.

Q: Should I pursue the certificate, certification, or both?

A: This depends on you, your background, and your career goals.  In either any case, the first step in completing either the certificate or certification is to take some of our introductory and fundamentals courses (see below).

Q: What is the IIBA?  How is that relevant to this program?

A: International Institute of Business Analysis (IIBA) is the independent non-profit professional association for the growing field of business analysis. IIBA’s goal is to create greater awareness of the BA profession by defining what is business analysis and working towards recognition of the value of the business analyst role (www.iiba.org).  Sheridan College is an IIBA Endorsed Education Provider.  Our curriculum is aligned with the IIBA’s Guide to the Business Analysis Body of Knowledge (BABOK Guide).

Q: What are IIBA’s Certified Business Analysis Professional (CBAP) and Certified Competency in Business Analysis (CCBA) certifications?

A: These are two industry certifications granted by the IIBA.  Both of these certifications have an education requirement of 21 hours of BA education.  By completing MGMT70012 Business Analysis Introduction, you fulfill this requirement.  Both certifications also have a number of other requirements, including professional experience and completion of a certification exam.  Learn more about IIBA certifications at www.iiba.org.

Please note, completing MGMT70012 meets the education requirement only.  It is up to you to complete the other requirements.  In other words, passing MGMT70012 does not grant you an IIBA certification.

Q: What is the PMI?  How is that relevant to this program?

A: Project Management Institute is one of the world’s largest not-for-profit membership associations for the project management profession. PMI’s professional resources and research empower more than 700,000 members, credential holders and volunteers in nearly every country in the world to enhance their careers, improve their organizations’ success and further mature the profession (www.pmi.org ).  Sheridan College is a PMI Registered Education Provider.

Q: What are PMI’s Project Management Professional (PMP) and Certified Associate in Project Management (CAPM) certifications?

A: These are two industry certifications granted by the PMI.  Both of these certifications have an education requirement of 35 or 21 hours of PM education.  By completing MGMT79001 Fundamentals of Project Management, you fulfill this requirement.  Both certifications also have a number of other requirements, including professional experience and completion of a certification exam.  Learn more about PMI certifications at http://www.pmi.org/Certification.aspx.

Please note, completing MGMT79001 meets the education requirement only.  It is up to you to complete the other requirements.  In other words, passing MGMT79001 does not grant you a PMI certification.

Other Questions

Q: I have a question that is not listed above,  where can I get the answer?

A: Email the program coordinator, Maria Amuchastegui maria.amuchastegui@sheridancollege.ca

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